This Privacy Policy explains how PartReq ("we," "us," or "our") collects, uses, and protects information when you use our parts request and tracking service (the "Service").
1. Information we collect
- Account information — your name, email address, company name, and role.
- Service data — the part requests, inventory, comments, attachments, and related information you and your team enter.
- Billing information — handled by our payment processor (Stripe). We do not store your full card details.
- Usage and technical data — basic logs needed to operate and secure the Service.
2. How we use information
We use information to provide and operate the Service, authenticate users, process subscriptions, send transactional notifications (such as request and status-change emails), provide support, and maintain security. We do not sell your personal information.3. Service providers
We rely on trusted third parties to run the Service, including: Supabase (database and authentication), Vercel (hosting), Stripe (payments), Resend (email delivery), and Anthropic (the in-app support assistant). These providers process data only as needed to perform their services.4. Data retention
We retain your information for as long as your account is active and as needed to provide the Service. After account closure, we may retain or delete data within a reasonable period, subject to legal obligations.5. Security
We use industry-standard measures to protect your data, including encryption in transit and access controls that isolate each company's data. No method of transmission or storage is completely secure, but we work to protect your information.6. Your rights
Depending on your location, you may have rights to access, correct, export, or delete your personal information. To make a request, contact us at the email below. Company administrators can also manage and remove team member accounts directly within the Service.7. Children
The Service is intended for business use and is not directed to individuals under 16. We do not knowingly collect personal information from children.8. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide reasonable notice. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.9. Contact
Questions about your privacy or this policy? Email us at
admin@partreq.com.